Safety is the number one consideration if your
car breaks down. That means safety of you, your passengers and other road
users.

When you are driving, if you feel your car is
not running properly or warning lights appear on your dashboard the advice is
to keep driving cautiously to a point where you can pull off the road or park
safely. If you are on a motorway try to leave at the next exit or services.
Once safely stopped you can then check your vehicle to decide whether to call
for roadside assistance, our 24hr Call Centre is available on +44 7476 074090.

In the event of a full Breakdown follow our
safety guidelines.

On a Motorway 

Breaking down on a motorway can be dangerous,
with cars hurtling past at 70+mph, you need to get over to hard shoulder as
safely as possible.

• Stop as far
  left as possible on the hard shoulder. Once stopped turn your steering
  wheel to the left.
• Put your
  HAZARD LIGHTS on.
• Exit the
  vehicle from left-hand side, closest to the verge.  
• When on a
  Motorway NEVER attempt to fix the vehicle yourself.
• Get everyone
  out of the car and stand behind the crash barrier if there is one. If you
  are travelling with children keep them with you at all times.
  Pets should be left in the car.
• Find the
  nearest emergency telephone and call for assistance – this will also pin
  point your location. The roadside markers will point you in the
  direction of the nearest phone. When walking to the phone keep as far away
  from the traffic as possible.

On other Roads   

Breaking down on quieter roads in cities and
towns can be less stressful, but you still have to beware of other traffic.

• Pull over to
  a safe place away from traffic.
• Put your
  HAZARD LIGHTS on. If it is dark put your side-lights on also.
• Safely exit
  the car.
• If
  necessary, put your warning triangle 50m behind your car to alert
  on-coming traffic.
• Use your
  mobile phone to call for assistance. Believe it or not, we are available
  24hrs a day on +44 7476 074090
  .

Stay in your car until
assistance arrives, you might find it safer to lock your doors if you are
unsure of the area.